Not even worth 1 star. They rip honest people.
This summer my air conditioner went out. Went in to Frys were I have been a customer for 6 yrs. they "fixed" the leak added more coolant and I picked up car. Next day air conditioner stopped again. I brought it back in they checked everything. Small amount of coolant added. I picked it up and everything was fine for 24hrs. Air conditioner out again. Brought the car back. They said they used dye and pressure and found no leaks. They thought the problem was in the button to turn it on. They sent me to the dealership because they have better diagnostics.
The Ford dealership said there was no coolant in the system!!!!! NONE!! That the lack of coolant had damaged the condenser and I needed to replace it. The bill was about $2000. I talked to the owner of Fry's and he just kept saying there was no leak and it was full of coolant when they inspected it the day before. Someone is lying. All I can say is after getting over the idea of paying for a new condenser I have had no more problems. When I was at the dealership they said there was a recall on my brake booster and they would take care of that. They called and said it has been replaced. Fry did that last year when I was having brake problems. They did not tell me it was a recall and I was charged $408!!!! I again talked with the owner who was very unconcerned. He suggested I get in touch with Ford and they will probably refund me!! I asked how they could not check for recalls and he brushed it off. Needless to say I am no longer a customer and I suggest you reconsider if you are and don't get involved if you are just looking.
I've had plenty of work done here. Shame that so many people haven't had the same experience. They've been good to me.
Avoid this place. The owner seems angry and upset with customers, at least that was my experience. The price he quoted me over the phone was not the price that he wanted to do the work for when I got to the store. He wanted to tack on $60 onto the price for something we had already agreed on. After waiting for 45 minutes he was unable to do the job, and charged me $30 to tell me the Lugnuts I provided wouldn't work. Do yourself a favor and avoid this shady business owner. They will not give you a free estimate or evaluation. And you'll get bucket loads of attitude the minute you walk in the door. Terrible.
I've been a customer of Fry's for years. They are fair, knowledgeable and fast. I like to consider them my neighborhood mechanics. For some items, a dealer is a better choice, and an informed customer will be a happy customer. I recommend Fry's without hesitation.
Fry S Car Care 95th In Leawood is a US Car Repair based in Overland Park, Missouri. Fry S Car Care 95th In Leawood is located at 3639 W 95th St, Overland Park, KS 66206, USA.
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